Storms and Outages
We work hard to prevent outages, but when bad weather strikes outages can happen. Our crews are prepared to respond and restore outages as safely and quickly as possible in all weather conditions, and we encourage our members to be prepared as well. By working together, we can help keep everyone safe and weather the storm.
Report an Outage
If you are without electricity, please call 800.449.2667. Voice instructions will direct you through the reporting system. Rotary dial telephone calls are accepted.
Piedmont Electric will restore your service as safely and quickly as possible in the event of an outage. Click here for the latest updates on power restoration efforts.
There are many things you can do to prepare for an outage before one ever occurs. Click here for tips on preparing before outages strike and what to do in case of a power outage.
If your phone number has changed or you would like to add your email to your account, update your records by filling out our contact form or calling 800.449.2667 to ensure faster recovery times if there’s an outage.
Restoring power after a major outage is a big job that involves much more than simply throwing a switch or removing a tree from a line. This illustration explains how power is typically restored after a major disaster.