Frequently Asked Questions

Do you have questions? We have answers!

Some of our most common questions are listed below with the answers and additional resources to learn more. You can also give us a call at 800.222.3107 and speak with a member service representative. We’re happy to help!

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Live Outage Map

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Report an Outage

If you are without electricity, please call 800.449.2667.
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Opt in to text alerts by texting “pemc” to 800.222.3107. Once you’ve opted in, report an outage by texting “#out” to 800.222.3107. Update the cell number connected to your account by completing the form that comes with your monthly bill or calling 800.222.3107.