The summer months see more storms than any other season, so it’s important that both you and your family know how to stay safe during severe weather. That’s why we met with Robert Riley Jr., our vice president of operations, to discuss storm safety tips.
What type of severe weather should I expect?
Thunderstorms and hurricanes can be expected to bring lightning, damaging winds and heavy rain. These storms can cause flooding, so it’s important to stay alert and up-to-date on the changing weather.
Why might my power go out during severe weather?
Strong winds and lightning can cause trees and rotting branches to fall on utility poles or power lines and cut off power. Strong winds and tornadoes can knock down poles and cause extensive damage for several miles. Piedmont Electric works hard to make sure we protect our system from danger, but when outages occur, our crews are dedicated to safely and quickly restoring your power. Remember, never touch downed power lines!
How can I stay safe during a storm?
Make sure you have all your essentials available in case of widespread outages. Create an emergency kit that contains flashlights, batteries, nonperishable food, blankets, bottled water and any necessary medications. If you know a storm is on its way, take shelter in a sturdy building and keep a fully-charged phone nearby. Never drive through flooded roadways or over downed power lines.
What does Piedmont Electric do to prepare for storms?
We always keep an eye on the weather and we have line crews ready to respond to outages 24/7/365. If a particularly large storm is headed our way, we will be sure to have extra crews and materials on standby.
What is the best way to report an outage?
To report an outage call 800.449.2667. Our system uses your phone number to determine your service location. That’s why it’s important to update the number connected to your account. If your number has changed let us know by completing the form that comes in your monthly bill or by calling 800.222.3107.
How can I stay up-to-date on the progress of an outage?
The outage map on our website will show you the location and the status of every outage. If you don’t see your outage on our map, be sure to give us a call at 800.449.2667 to report your outage. Also, we post updates for large outages to our Facebook and Twitter accounts.
Robert Riley Jr.
VP, Operations at Piedmont Electric