Restoration Continues to Climb – 12,400+ Restored

Additional restoration numbers just in.  As of 10:20am, we have restored power to 700 additional customers totaling more than 12,400 customers restored.  We are at 59% restoration from the more than 21,000 customers who lost power due to the ice storm.  We will continue working until all customers’ power is restored.  Line Crews from all over North Carolina were brought in to help with the power restoration.  Over 220 additional workers are assisting Piedmont’s crews.  With all these resources we expect to make significant progress again today.  Of utmost importance is the safety of our customers and employees.  Please stay clear of downed power lines and if you have an emergency generator don’t connect it directly to your house wiring without the assistance of a licensed electrician.  The power from the generator could flow back up into the power lines and create a hazard for the crews and the public. We want to thank you for your patience and want to assure you that we will work around the clock to get your power back on as soon as possible. Circuits that feed power to you start at a substation that can be up to ten miles away from your home.  The first step in restoring power after a major storm is to get the circuits energized.  Then we can work on any damage to the wires leading to your home.  The goal is to first repair the lines that can get power to the greatest number of people.  In the early stages of a major storm restoration, like yesterday, you may not see crews working near your home but be assured they are working on lines that feed power to your home even if you can’t see the them or they don’t stop at your house.