How do I stay informed about my account or balance?

When you set up your PrePay account, you’ll be asked whether you want to receive messages about your account status by email or automated telephone call.

You can also check your account balance, monitor your usage and update your contact information on SmartHub.

Once you’re signed up for SmartHub, you can see how much electricity you use on any given day. Typically, individuals don’t realize how much electricity they’ve used or how much it will cost until their bill arrives but this feature can help you better understand and control your electricity usage and costs.