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Report an Outage

By Phone

Call us at 800.222.3107 to report an outage. Voice instructions will direct you through the reporting system.

Online

Report an outage online by logging into SmartHub and selecting “Report an issue/inquiry” from the Quick Links section. Also, you can download the SmartHub app and click on “Report an issue/inquiry” at the top of the page.

By Text

Text “pemc” to 800.222.3107 to opt in and then “#out” to report an outage. For outage updates, text “#status”.

Live Outage Map

Piedmont Electric will restore your service as safely and quickly as possible in the event of an outage. View our Live Outage Map for the latest updates on power restoration efforts.

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