Piedmont Electric members have access to powerful tools that make it easy to understand where your energy dollars are going, discover ways to save and avoid unexpected billing surprises. Take advantage of SmartHub’s home profile to get personalized insights and figure out where to start. When you know how and when you use energy, it’s easier to prioritize energy-saving habits that make the biggest impact on your budget.
Want to know how much energy you used yesterday? Simply login to SmartHub or download the SmartHub app in the Google Play Store or the iPhone App Store. Through SmartHub, you can pay your bill, ask a question and of course, track your usage.
Want the information to come to you? Simply sign up for a daily alert to be emailed to you each day. Signing up is easy!
- Log in to SmartHub
- Select “Notifications” and then select “Manage Contacts” to set up your email address.
- Next, select “Notifications”, then “Manage Notifications” and under “Reports” select “Usage Emails”.

Perhaps daily emails are a bit too much for you. That’s OK! If you provide us with your email, you will receive a monthly usage overview. It shows a breakdown of your energy usage from month to month. This provides information on your usage patterns and the effectiveness of your efforts to reduce energy. If your usage has increased from the previous month, the report details some possible reasons for the increase and includes tips about how to decrease usage for the next month.
These alerts will detail your energy use for the first two weeks of your billing cycle and predict what you might use the rest of the month. These proactive bill notifications enable members to take action if they’re headed towards receiving an unusually high bill. All members are opted in to this report.
To ensure you are receiving these alerts, make sure your account is up to date with your most recent contact info. To update account information, you can do so through SmartHub or call 800.222.3107 and speak to a Member Services Representative.
As a free service to our members, we are on the lookout for unusual spikes in your energy use. These spikes can be the result of normal, everyday changes such as differences in the weather or by having more people in your home for a few days.
However, these spikes can also signify problems with air conditioning units, heaters, water heaters, well pumps and much more. We spot and notify you by phone and/or email of these irregularities so that you can take action before the issue results in an extremely high bill.
We will provide you with suggestions on where to look for problems in your home and our energy experts can provide you with input on how to get the issue resolved.
To ensure you are receiving these alerts, make sure your account is up to date with your most recent contact info. To update account information, you can do so through SmartHub or call 800.222.3107 and speak to a member services representative.
SmartHub Can Help You Take Control of Your Energy Use
SmartHub’s innovative tools help you understand exactly where your energy dollars go, how to save money and how to avoid billing surprises. Best of all, these features are available for free to all members. Check out SmartHub’s home profile to help you figure out where to start. Knowing how you use energy will help prioritize your energy-saving habits.</h6>