We're Here to Help
If you’ve checked out our resources and still have questions or need assistance, our Member Service Representatives would be happy to help. Choose your preferred method of communication below.
If you need to speak to a Member Service Representative or have questions that aren’t resolved by browsing some of our suggested resources, you can call the office at 800-222-3107.
If you have questions or concerns regarding your service that aren’t answered with our helpful resources, you can email us at info@pemc.coop. If you need to report an outage, please call 800.222.3107. Do not report outages using this email as it is not monitored 24/7.
To reach us by mail, use this address: PO Drawer 1179, Hillsborough, NC 27278-1179.
How Can We Help?
We’ve pulled together some of the topics most commonly inquired about to help you find the answers you need the easiest and fastest way possible.
Hillsborough Office
2500 NC 86
Hillsborough, NC 27278
Mon-Fri: 8 a.m. – 5 p.m.*
Lobby by appointment only
Roxboro Office
1125 Oxford Rd
Roxboro, NC 27573
Mon-Fri: 8 a.m. – 5 p.m.*
Lobby by appointment only
Caswell Office
64 Rascoe Dameron Rd
Burlington, NC 27217
Wed. 8 a.m. – 5 p.m.