Donate to the Helping Hand Foundation

We're stronger together. Help support your community: Donate to Piedmont Electric's Helping Hand Foundation. COVID-19 Relief Fund

Help Support Your Community

Piedmont Electric’s Helping Hand Foundation helps support the needs of our local communities thanks to the generous support of our members who round up their bill monthly.

In response to the COVID-19 crisis, the foundation has set aside funds to go towards energy assistance to help those in need. Please consider making a direct donation to our Helping Hand Foundation. Contributions, which are tax-deductible, will directly benefit those impacted in our community through energy assistance.

DONATING ON YOUR BILL: Members can make one-time or recurring monthly donations on their power bill in addition to our round-up option. Simply log on to your SmartHub account to enroll.

DONATING YOUR CAPITAL CREDIT: If you would like to donate your capital credit to the foundation to support energy assistance for those in need, please cash or deposit your capital credit and then you can donate online or by mail. Do not return your capital credit check to the co-op.

Donate online
  • Go to Piedmont Electric’s Pay Now portal
  • Enter your account number as “1” and your name as “Helping Hand COVID-19”

The minimum online donation is $5.00. You will receive a receipt for your records after completion.

Donate by mail

Make checks payable to “Helping Hand Foundation COVID-19” and mail to:

Attn: Helping Hand Foundation
Piedmont Electric Membership Corporation
P.O. Drawer 1179
Hillsborough, NC 27278

Donate future capital credits

If you would like to donate future capital credits to the foundation then complete our capital credits beneficiary designation form and select option 2. All forms must be notarized and returned to Piedmont Electric.

Live Outage Map

Live Map Outage
Click Here.
to see live reporting on outages in our service area

Report an Outage

If you are without electricity, please call 800.449.2667.
Thank you!

Opt in to text alerts by texting “pemc” to 800.222.3107. Once you’ve opted in, report an outage by texting “#out” to 800.222.3107. Update the cell number connected to your account by completing the form that comes with your monthly bill or calling 800.222.3107.