If you are a Piedmont Electric Cooperative member with a medical condition or use medical equipment that is dependent on having electricity, it is important to know how Piedmont Electric handles your situation in relation to power outages.
In the case of a power outage, Piedmont Electric will make every effort to respond to your needs. However, we cannot guarantee that we will restore electricity in a manner that would not threaten your dependence on medical equipment or would accommodate your medical condition. Therefore, it is of the utmost importance that you have a back-up plan to temporarily relocate to another location with electricity or have a standby power generator to accommodate your needs during prolonged power outages.
Piedmont Electric attempts to contact all members prior to planned outages or disconnections for non-payment. Make sure your phone number and email are up-to-date to ensure we can reach you ahead of these potential events and so that you will have time to plan accordingly. Verify your contact information on SmartHub or contact us at 800.222.3107.
Piedmont Electric Membership Corporation is an equal opportunity provider and employer. Please see our Statement of Non-Discrimination.