If you are a Piedmont Electric Cooperative member with a medical condition or use medical equipment that is dependent on having
electricity, it is important to know how Piedmont Electric handles your situation in relation to power outages.
In the case of a power outage, Piedmont Electric will make every effort to respond to your needs. However, we cannot guarantee that we will restore electricity in a manner that would not threaten your dependence on medical equipment or would accommodate
your medical condition. Therefore, it is of the utmost importance that you have a back-up plan to temporarily relocate to another location with electricity or have a standby power generator to
accommodate your needs during prolonged power outages.
Piedmont Electric attempts to contact all members prior to planned outages or disconnections for non-payment. Make sure your phone number and email are up-to-date to ensure we can
reach you ahead of these potential events and so that you will have time to plan accordingly. Verify your contact information on SmartHub or contact us at 800.222.3107.
Statement of Non-Discrimination
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs or reprisal or retaliation for prior civil rights activity, in
any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint_filing_cust.html or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all the requested information in the form. Send your completed complaint form or letter to the USDA by:
1. Mail: U.S. Department of Agriculture,
Director, Office of the Assistant
Secretary for Civil Rights
1400 Independence Avenue, SW,
Washington, D.C. 20250-9410
2. Fax: (202) 690-7442
3. Email: email@example.com
Piedmont Electric Membership Corporation is an equal opportunity provider and employer