Outage Notifications

Outage Notifications

Storm prep tip: sign up for Piedmont Electric’s text outage notifications before a storm hits.

Piedmont Electric is excited to offer a text outage alert program for our members! This program will give you the ability to use your cell phone to quickly report an outage and receive restoration updates.

How does it work?

Opt in to these alerts by texting “pemc” to 800.222.3107. Once you’ve opted in, report an outage by texting “#out” to 800.222.3107. If you want an update on the outage you’re experiencing, text “#status”.

Please note that it may take up to 24 hours for the system to recognize new signups. If you have not updated your phone number with us recently, please call us at 800.222.3107 to update your contact information to enable text outage reporting.

Other ways to report an outage

You will still be able to report outages by calling 800.222.3107 or through SmartHub. The text outage alert program is just another way Piedmont Electric provides easy and convenient methods of communication for our members.

Standard text messaging rates may apply. As a reminder, Piedmont Electric will never sell your contact information to third parties. Your personal information will always remain confidential.