Planned Outages

Piedmont Electric plans outages to keep other unplanned outages from happening. During planned outages, we are either reworking the system, balancing the load on the lines or carrying out repairs.

By conducting regular inspections along our lines and at our substations, we can catch and fix small issues before they grow. We test equipment, inspect poles, monitor fluid levels and search for excess heat (which indicates a potential issue). While these inspections can lead to a short, planned outage, they help prevent longer outages and keep our system working efficiently.

Thank you for your patience as our crews work to maintain our electric grid. If you have any questions, please call us at 800.222.3107.

Upcoming planned outages

You do not need to report the outage unless you are past the scheduled time frame. If you are still experiencing a power outage after the planned outage time frame, please report your outage through SmartHub or by calling us at 800.222.3107.

  • April 17 from 12-3 a.m. Duke Energy is performing maintenance work on their substation that connects to our Eno substation. This outage will affect members in the Carrboro, Westbrook, Little River, Bivins, Willardsville and New Hope area.


Recently completed planned outages

Live Outage Map

Live Map Outage
Click Here.
to see live reporting on outages in our service area

Report an Outage

If you are without electricity, please call 800.449.2667.
Thank you!

Opt in to text alerts by texting “pemc” to 800.222.3107. Once you’ve opted in, report an outage by texting “#out” to 800.222.3107. Update the cell number connected to your account by completing the form that comes with your monthly bill or calling 800.222.3107.