Last year, we announced that we’d be installing and testing new meters for a portion of our members, which are designed to help you make more informed energy decisions based on usage data.
We’re excited to announce that our initial rollout with the new meters has been successful and the members who have been part of the pilot program are enjoying the benefits of having new enhanced meters.
If everything continues to go as planned, we anticipate installing the new meters in more of our service area starting in October. Here’s what you need to know as we continue the rollout.
Benefits of the new meters
The new meters provide you with information about your energy use throughout each day so that you can better understand how changes in your home impact your electric bill.
The new meter can also help you decide if signing up for one of our programs, like a time-of-day rate, can help you save in new ways by providing information on how and when you use energy.
Additionally, the meters aid the cooperative as a whole because they can help identify potential issues and spot outages before members even have time to report them. Simply put, these new meters will help us better serve you and give you more control of managing your energy use.
What are the next steps?
There’s nothing you need to do on your end to be included in the rollout. When it’s time for you to get your new meter, we’ll contact you by email and postcard to let you know when you can expect it to be installed. A door hanger will be left after your new meter is installed.
You won’t need to be at home during the installation or do anything to prepare, as long as we can access your meter. However, if you prefer to be home when it’s installed, you can make an appointment for us to come out when it works best with your schedule. During the installation, there will be a brief power outage for a few minutes, but then everything will be back up and running as normal.
If you have questions about the new meters, please contact us at 800.222.3107 or firstname.lastname@example.org.