Storms and Outages

Report an Outage

Phone call instructions: If you are without electricity, please call 800.449.2667 or 800.222.3107. Voice instructions will direct you through the reporting system. Rotary dial telephone calls are accepted.

Text message instructions: You can also report outages via text message. To opt into the program, text “pemc” to 800.222.3107. Then text “#out” to report an outage. For outage updates, text “#status”.
Standard text messaging rates may apply. Piedmont Electric will never sell your contact information to third parties. Your personal information will always remain confidential.

Live Outage Map

Piedmont Electric will restore your service as safely and quickly as possible in the event of an outage. Click here for the latest updates on power restoration efforts.

Preparing for an Outage

There are many things you can do to prepare for an outage before one ever occurs. Click here for tips on preparing before outages strike and what to do in case of a power outage.

Update Your Information

If your phone number has changed or you would like to add your email to your account, update your records by filling out our contact form or calling 800.449.2667 to ensure faster recovery times if there’s an outage.

Steps to Restoring Power

Restoring power after a major outage is a big job that involves much more than simply throwing a switch or removing a tree from a line.  This illustration explains how power is typically restored after a major disaster.