Everyone needs help from time-to-time. At Piedmont Electric Cooperative, we will extend your due date up to 10 days from your disconnect date, no questions asked. You can even do that from the convenience of your own home through SmartHub or by calling 800.222.3107. We also offer flexible payment schedules through the prepay program.
Need additional assistance?
The following organizations can help you with your energy bill when you need help making ends meet. Below is a list of organizations to call about energy assistance. Once you have been approved for energy assistance, the organization will call us to confirm the information you provided to them and will then send over a pledge. The pledge will be posted to your account once received and will stay on your account for about two months to give time for the funds to arrive to us.
Avoiding scams: If you are contacted by someone claiming to represent Piedmont Electric who wants a payment, requests you purchase a prepaid card or asks for personal information, hang up and call Piedmont Electric at 800.222.3107 to verify it’s a scam.
Frequently Asked Questions
For additional questions, please call us at 800.222.3107 to speak to a member service representative.