How can I save money on my electric bill?

We have a variety of programs designed to help you save money! Load Management: We install load control switches on your meter and then, when we forecast high demand (very hot afternoons in the summer), our switches cycle your air conditioner and turn of your electric water heater to reduce… Read More»

How do I pay my bill?

We have a number of easy and convenient ways for you to pay. Online with SmartHub. Call our secure payment line at 877.999.3394. You’ll need your account number on hand for this option. Drop it in the mail. Send to: PO Drawer 1469, Hillsborough, NC 27278 Stop by one of our offices:Office… Read More»

How do I apply for new service?

Welcome to Piedmont Electric! If you are moving into a residence with existing electric service, please complete this online form so we can help you set up your account. If you are establishing service at a location that does not have electric power in place, such as new construction, please… Read More»

How do I report an outage?

Phone call instructions: If you are without electricity, please call 800.449.2667 or 800.222.3107. Voice instructions will direct you through the reporting system. Rotary dial telephone calls are accepted. Text message instructions: You can also report outages via text message. To opt into the program, text “pemc” to 800.222.3107. Then text… Read More»

What is the REDLG Program?

The Rural Economic Development Loan and Grant program (REDLG) provides zero-interest funds from the United States Department of Agriculture (USDA) to local electric cooperatives who in turn lend the money to local entities for projects  that support rural areas. These loans promote rural economic development and job creation projects.  As the… Read More»

How should I prepare for summer storms?

The summer months see more storms than any other season, so it’s important that both you and your family know how to stay safe during severe weather. Make sure you have all your essentials available in case of widespread outages. Create an emergency kit that contains flashlights, batteries, nonperishable food,… Read More»

How is my dollar spent?

At Piedmont Electric, we know that one of your primary concerns is the price you pay for power each month. We work hard to ensure that each of our members has access to safe and reliable power at the lowest cost possible. There are many factors that contribute to your… Read More»

Where should I plant my trees and shrubs?

Remember these three things when choosing where and what to plant before you start! 1. Trees and shrubs can grow into overhead powerlines Choose the right tree for the right place. If the wrong species is planted, this could result in the tree growing into power lines or becoming too… Read More»

Why does the power go out?

Severe weather conditions, such as lightning, wind, ice, or even extreme cold, are the most common reasons for power outages. Lightning can damage our electrical equipment and the wind and ice knock trees and branches onto the lines and equipment. Also, extremely cold temperatures increase the load on our electric… Read More»

What are capital credits?

Since Piedmont Electric is a nonprofit cooperative owned by our members, we do not earn profits like investor-owned utilities. Instead, any money remaining after our expenses are paid is returned to our members and are called capital credits. Since 1975, Piedmont Electric has returned more than $23 million in capital… Read More»