As your local, not-for-profit cooperative, every year we return margins back to our members in the form of capital credits. The amount you’re credited is based on the amount of energy you use throughout the year. Each year, we determine how much and what year or years can be returned to members. Before capital credits are returned, they are used to help keep costs down as they lower the amount of funds we need to borrow to maintain and strengthen our system.
When to Expect Your Capital Credits
If you are eligible to receive a capital credit this year and your capital credit is less than $75, then you’ll see your capital credit as a credit on your December bill. If you’re owed $75 or more, you’ll receive a check in the mail by the end of December with your full credit. That’s all there is to it!
Unclaimed Capital Credits
Have any of your friends or family members moved out of the Piedmont Electric service area over the last few years? If a member moves away and we don’t have their new address, they could have money waiting for them in the form of capital credits or uncashed checks.
Visit pemc.coop/capital-credits to search for unclaimed capital credits for your friends and family members who have moved.
We always attempt to contact former members that are owed money, but if capital credits go unclaimed for more than four years, they have to be turned over to the state treasurer’s office. That money can be claimed by visiting nccash.com.
Use Capital Credits to Pay It Forward
Looking for a meaningful way to make a difference? You can donate your capital credits to the Helping Hand Foundation, which provides energy assistance to members in need and supports community programs. Here’s how:
- Donate your current credits: Cash or deposit your capital credit, then donate it online at coop/donate.
- Donate future credits: Fill out a capital credits beneficiary designation form, select option 2, and return the form to us. This ensures that future credits go directly to the Helping Hand Foundation.
Learn more about your options at pemc.coop/beneficiary. By paying it forward, your credits become a gift that supports neighbors across our community.
Go Paperless With Ease
December is a busy time for the post office, and sometimes the mail doesn’t arrive as usual. Switching to paperless billing ensures you always get your bill on time while also reducing paper waste.
Here’s how to make the switch in SmartHub:
- Log in to your account.
- Navigate to Settings -> Paperless Billing.
- Move the Go Paperless slider to green.
And that’s it, you’re set up for secure, convenient and eco-friendly billing. Whether you’re giving back through Helping Hand or simplifying your billing, these small steps make a big impact for you and your co-op community.