Contact Us

Contact Form

  • Please write your questions, comments or interest in additional Piedmont Electric programs in the comment section and we will reach out to you.

 

How To Reach Us

Main Office
Toll-Free in NC

800.222.3107
Post Office Drawer 1179
Hillsborough, NC 27278-1179
919.732.2123
FAX: 919.732.9978
E-Mail:
Click Here to Email
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Roxboro Office

Post Office Box 1327
Roxboro, NC 27573-1327
336.599.0151
FAX: 336.597.9088
Map this Location

Caswell County Office

64 Rascoe Dameron Road
Burlington, NC 27217
336.421.1296
FAX: 336.421.6265
Map of this Location

24-Hour Automated Outage Reporting

800.449.2667

24-Hour Account Information

877.999.3394*

*Voice instructions will direct you through the system.

Call Before You Dig

Now, all you have to remember is 811. That’s the new FCC-designated number to call before any digging project. 811 will connect callers to their local One Call Center, which will notify area utilities to mark the approximate location of underground lines. Check out more information on 811.

Most protection services require a 48- to 72-hour notice. Call 811 or the number below for more information.

 

Live Outage Map

Live Map Outage
Click Here. to see live reporting on outages in our service area

Report an Outage

If you are without electricity, please call 800.449.2667.
Thank you!

Opt in to text alerts by texting “pemc” to 800.222.3107. Once you’ve opted in, report an outage by texting “#out” to 800.222.3107. Update the cell number connected to your account by completing the form that comes with your monthly bill or calling 800.222.3107.