Contact Us
How To Reach Us
Main Office
Toll-Free in NC
Post Office Drawer 1179
Hillsborough, NC 27278-1179
919.732.2123
FAX: 919.644.1030
E-Mail:
Click Here to Email
Map this Location
Roxboro Office
Caswell County Office
24-Hour Automated Outage Reporting
800.449.2667
24-Hour Account Information
877.999.3394*
*Voice instructions will direct you through the system.
Call Before You Dig
Now, all you have to remember is 811. That’s the new FCC-designated number to call before any digging project. 811 will connect callers to their local One Call Center, which will notify area utilities to mark the approximate location of underground lines. Check out more information on 811.
Most protection services require a 48- to 72-hour notice. Call 811 or the number below for more information.
Live Outage Map
Click Here. to see live reporting on outages in our service area
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