Contact Us

Contact Form

  • Please write your questions, comments or interest in additional Piedmont Electric programs in the comment section and we will reach out to you.


How To Reach Us

Main Office
Toll-Free in NC

Post Office Drawer 1179
Hillsborough, NC 27278-1179
FAX: 919.732.9978
Click Here to Email
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Roxboro Office

Post Office Box 1327
Roxboro, NC 27573-1327
FAX: 336.597.9088
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Caswell County Office

64 Rascoe Dameron Road
Burlington, NC 27217
FAX: 336.421.6265
Map of this Location

24-Hour Automated Outage Reporting


24-Hour Account Information


*Voice instructions will direct you through the system.

Call Before You Dig

Now, all you have to remember is 811. That’s the new FCC-designated number to call before any digging project. 811 will connect callers to their local One Call Center, which will notify area utilities to mark the approximate location of underground lines. Check out more information on 811.

Most protection services require a 48- to 72-hour notice. Call 811 or the number below for more information.


Live Outage Map

Live Map Outage
Click Here.
to see live reporting on outages in our service area

Report an Outage

If you are without electricity, please call 800.449.2667.
Thank you!

Opt in to text alerts by texting “pemc” to 800.222.3107. Once you’ve opted in, report an outage by texting “#out” to 800.222.3107. Update the cell number connected to your account by completing the form that comes with your monthly bill or calling 800.222.3107.