Contact Us

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How to reach us

Phone: 800-222-3107
Email: Click here to email
Mail: PO Drawer 1179, Hillsborough, NC 27278-1179

Office locations

Hillsborough: 2500 NC 86, Hillsborough, NC 27278
Roxboro: 1125 Oxford Rd, Roxboro, NC 27573
Caswell: 64 Rascoe Dameron Rd, Burlington, NC 27217

Our Hillsborough and Roxboro drive-thrus are open 8 a.m. to 5 p.m., Tuesday-Thursday except for Piedmont Electric holidays. Our Caswell drive-thru is open Wednesdays from 8 a.m. to 5 p.m. In office visits are available by appointment.


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Live Outage Map

Live Map Outage
Click Here.
to see live reporting on outages in our service area

Report an Outage

If you are without electricity, please call 800.449.2667.
Thank you!

Opt in to text alerts by texting “pemc” to 800.222.3107. Once you’ve opted in, report an outage by texting “#out” to 800.222.3107. Update the cell number connected to your account by completing the form that comes with your monthly bill or calling 800.222.3107.