Member Services

We understand that your account information is one of the most important interactions you will have with your cooperative. Below you will find multiple options for managing and understanding your Piedmont Electric account information. If you have any questions about your account, you can always call 1.800.222.3107 or contact us to speak to a member service representative.

Payment Options

Piedmont Electric offers a number of options to ensure easy payment of your energy bills.

Apply for New Service

Online form to request new service, as well as links with information on how to add new services.

Storms and Outages

Contact information for our automated outage reporting and outage restoration facts.

Bill payment assistance

Need help paying a bill? These resources may help.

About Electricity

Learn more about electrical safety to keep you and your family safe!

Call Before You Dig

Call 811 before you dig! Review this important safety information before beginning any digging project.

Frequently Asked Questions

View the answers to some of our most common questions on our FAQ page.

New Meters

Piedmont Electric is upgrading our meters to improve the efficiency and reliability of our electric system and provide many benefits to our members.

Live Outage Map

Live Map Outage
Click Here.
to see live reporting on outages in our service area

Report an Outage

If you are without electricity, please call 800.449.2667.
Thank you!

Opt in to text alerts by texting “pemc” to 800.222.3107. Once you’ve opted in, report an outage by texting “#out” to 800.222.3107. Update the cell number connected to your account by completing the form that comes with your monthly bill or calling 800.222.3107.