Our Locations

Local member service representatives are available to help Monday-Friday 8 a.m.-5 p.m. and our after hour call center can help members 24 hours a day, 7 days a week at 800.222.3107. You can also email us or submit a question or request through SmartHub at any time.

Hillsborough Office
Drive-thru open Tuesdays-Thursdays 8 a.m.-5 p.m., office visits by appointment only
Post Office Drawer 1179
Hillsborough, NC 27278-1179
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Roxboro Office
Drive-thru open Tuesdays-Thursdays 8 a.m.-5 p.m., office visits by appointment only
Post Office Box 1327
Roxboro, NC 27573-1327
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Caswell County Office
Drive-thru open Wednesdays 8 a.m.-5 p.m., office visits by appointment only
64 Rascoe Dameron Road
Burlington, NC 27217
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Live Outage Map

Live Map Outage
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to see live reporting on outages in our service area

Report an Outage

If you are without electricity, please call 800.449.2667.
Thank you!

Opt in to text alerts by texting “pemc” to 800.222.3107. Once you’ve opted in, report an outage by texting “#out” to 800.222.3107. Update the cell number connected to your account by completing the form that comes with your monthly bill or calling 800.222.3107.