WHAT TO DO BEFORE STORMS HIT
Create an emergency kit.
It should include bottled water, nonperishable foods, first aid supplies, flashlights, batteries and any other items you might need if you were to be without power for several days. Keep it in a place that’s easy to access and remember to replenish it if you ever use anything from it.
Sign up for text outage notifications.
When you sign up for our text outage alert program, you can report outages directly from your phone. You’ll also receive restoration updates as they become available. Sign up by texting “pemc” to 800.222.3107.
Make sure Piedmont Electric has your updated contact information.
If we don’t have the correct phone number or email address for you, we won’t be able to communicate with you to share important information during storms. Take a few moments to check your SmartHub account or call 800.222.3107 to verify that the information we have is correct so you can stay in the loop.
WHAT TO DO DURING A SUMMER STORM
Stay inside.
If possible, stay indoors for the duration of a storm.
Report outages.
If you lose power during a storm and you’ve joined our text outage notification program, you can quickly report the outage by texting “out” to 800.222.3107. You can also report an outage through SmartHub or by calling us at 800.222.3107.
WHAT TO DO AFTER A SUMMER STORM
Watch out for flooded areas.
Stay away from flooded areas and never drive through a flooded roadway as submerged electrical cords could energize the water and put you in danger.
Avoid downed powerlines.
Do not go near downed power lines or anything they might be touching. Downed lines could still be energized and dangerous. If you see a downed power line, call us at 800.222.3107.
