At Piedmont Electric Cooperative, we’re committed to keeping your electric bill clear, accurate and easy to understand. Starting in January, you’ll notice a few changes in how your bill is presented. These updates are designed to improve transparency—rates and charges are not changing.
Why Are We Making These Changes? We believe that transparency builds trust. By showing these charges separately, we aim to give you a clearer picture of how your bill is calculated. These changes will help you see exactly what you’re paying for and may even help you make more informed decisions about your energy use.
What This Means for You It’s important to emphasize: these are not new charges. You’ve always paid for the facility charge as part of your bill, and the demand component is for informational purposes only, it is not a charge on your bill. We’re simply displaying these items differently so you can better understand your bill.
We’re Here to Help We recognize that any change to your bill can raise questions or concerns. Rest assured, your overall bill amount will not increase because of these formatting updates. If you have questions or would like help understanding your bill, our member services team is ready to assist. We appreciate your continued trust and look forward to continuing to serve you.