Mail delays – use alternative payment method

Mail delays - Use alternative payment methods. Image of mailbox.

The United States Postal Service is currently experiencing delays due to the unprecedented volume increase and limited employee availability due to the impacts of COVID-19. The mail delay is causing delays in bills being issued and payments being received. This is also causing delayed delivery of capital credit checks. Instead of waiting for your paper bill or mailing your bill payment this month, we encourage you to use SmartHub to view and pay your bill.

SmartHub is one of the most convenient payment options that we offer, plus there are no mail delays or postage needed! Through the SmartHub online portal or mobile app, you can pay your bill, monitor your energy use, report an outage and manage your account information.  To sign up for your free SmartHub account and pay your bill online, click here.

To learn more about all our payment options, click here.